PlayStation 5 Repair
PS5 repair by post: HDMI ports, disc drives, overheating, power, fan and USB faults, for the original PS5, Slim and Pro. Fixed prices, no fix, no fee.
Most PS5 faults come down to one part, and many are worth repairing.
- Return postage included
- Parts included
- No fix, no fee
- 12-month warranty
Choose a repair
Console repairs
HDMI port replacement for a PS5, PS5 Slim or PS5 Pro that powers on but shows "no signal" or a black screen. The fix for a damaged or loose HDMI port.
Laser and disc drive repair for an original PS5 that won't read discs, grinds, or won't take or eject a disc. The console's own paired drive is kept.
A full strip-down clean and cooling service for a PS5 that runs hot, sounds like a jet engine or shuts itself down, tested for an hour before it comes back.
Repair for a PS5 or PS5 Slim that won't turn on: a genuine Sony power supply or a board power repair, tested for an hour before it comes back.
A genuine replacement fan for a PS5, PS5 Slim or PS5 Pro whose fan is grinding, ticking or has stopped, tested for an hour before it comes back.
Repair for a PS5 whose fan connector has come off the board, usually during cleaning. A new connector is soldered on and damaged tracks are repaired.
Repair for a PS5 USB port that's loose, broken or no longer charges or connects, at the front or the back. Tested for charging and data before it comes back.
Controller repairs
Professional stick replacement for a drifting PS5 DualSense controller, tested and calibrated — priced per stick, with Hall effect and TMR upgrade options available.
Hall effect sensor sticks fitted to your PS5 DualSense controller, calibrated and tested. Contactless, so there's no contact track to wear down — the usual cause of drift.
TMR sensor sticks fitted to your PS5 DualSense controller, calibrated and tested. Contactless like Hall effect, with a finer sensor and lower battery draw.
USB-C charging port replacement for a PS5 DualSense controller that won't charge, only charges at an angle, or has a loose or damaged port.
A new battery fitted to a PS5 DualSense controller that runs flat quickly, won't hold a charge, or switches off mid-game.
Repair for PS5 DualSense buttons that stick, don't respond, double-press or need pressing hard, including the face buttons, D-pad, L1/R1 and system buttons.
Headphone jack replacement for a PS5 DualSense controller with no sound, crackling or one-sided audio through wired headphones.
Frequently asked questions
Which PS5 models do you repair?
Does Sony repair a PS5 out of warranty?
Will I lose my games and saves?
What if the fault turns out to be software?
More about PS5 repairs
A PS5 that stops working is rarely finished. Most faults come down to one part that has worn or failed, such as a damaged HDMI port, a worn disc drive laser, a heatsink packed with dust or a failed power supply, and replacing that part costs a fraction of a new console. I repair the original PS5, the PS5 Slim and the PS5 Pro, disc and digital, by post from anywhere in the UK.
The repairs I do most are HDMI port repairs for a console with no picture, overheating repairs for a console that runs loud or shuts itself down, no power repairs for a console that won't turn on, and disc drive repairs on the original PS5. I also replace worn fans, repair fan connectors damaged during cleaning, and fix loose or broken USB ports.
Every repair has a fixed, all-in price that includes parts and tracked return postage. You pay to post your console to me. Once the work is done, I test the console for an hour running a demanding game before it's posted back, and every repair is covered by a 12-month warranty. If I can't repair it, it's no fix, no fee: I refund what you paid, less return postage. If I find a different fault from the one you booked, I'll tell you and quote before doing anything more.
Not sure what's wrong? The free checks are worth trying first. Start with PS5 no signal, PS5 won't turn on or PS5 overheating. They'll often tell you what the fault is, and sometimes fix it for free. When you're ready to send your console, how to pack a PS5 for posting will help it arrive safely.
I'll always tell you honestly if a repair isn't worth doing, for example on the PS5 Slim and Pro disc drive, where Sony's own replacement drive is the better buy.