PS5 No Power Repair

£119

No fix, no fee · 12-month warranty · Insured, tracked returns

Signs you need this repair

  • Completely dead: no light, no beep, no fan
  • It beeps once, then switches straight off
  • It stopped working after a power cut or a surge
  • The light pulses or flashes, then goes out
  • Nothing happens when you press the power button

A PS5 no power repair is for a console that won't turn on: no light and no sound, a single beep before it switches straight off, or a console that died after a power cut. The most common cause is the console's internal power supply, the unit that turns mains electricity into the power the console runs on. After that, it's usually a fault in the board's power circuit, such as a blown fuse or a shorted component.

I start by finding out which it is, because a new power supply won't fix a board fault. If the power supply has failed, I replace it with a genuine Sony unit. If the fault is on the board, I trace it and replace the failed fuses, MOSFETs, capacitors or other parts. Both are covered by the same price. Once it's working, I test it for an hour running a demanding game before it's posted back.

The £119 includes parts and tracked return postage, and the work is covered by a 12-month warranty. Sometimes a console that seems dead turns out to have a software problem that a system software repair fixes. If that's all it needs, it's £49 and I refund the difference. I only use options that erase your games and saves with your permission.

This repair is for the original PS5 and the PS5 Slim, disc or digital. I don't repair the PS5 Pro's power faults yet. If the processor or one of the board's main chips has failed, I can't repair it, so it's no fix, no fee: I refund what you paid, less return postage. Damage from leaked liquid metal, usually on consoles that have been opened before, can be a much bigger job, so I quote for it separately before doing any work.

PS5 opened on the bench with its internal power supply removed for testing

Frequently asked questions

Why won't my PS5 turn on?
The most common cause is the internal power supply. After that, it's usually a fault in the board's power circuit, such as a blown fuse. Before booking, try a different power cable, plug straight into a wall socket, and leave it unplugged for a while. My guide to what to check first, below, covers the free checks.
What if it's only a software problem?
Some consoles that seem dead are stuck on corrupted system software, often after a power cut during an update. If a system software repair is all it needs, it's £49 and I refund the difference. I only use options that erase your games and saves with your permission.
Is the power supply genuine?
Yes. I only fit genuine Sony power supplies, new or refurbished depending on supply, and every console is tested for an hour after the repair.
Do you repair the PS5 Pro?
Not for power faults yet. Its power supply and board are different, and I'd rather tell you that now than take it in. I repair the original PS5 and the PS5 Slim, disc or digital.
What if you can't repair it?
If the processor or one of the main chips on the board has failed, I can't repair it yet, so it's no fix, no fee: I refund what you paid, less return postage, and send your console back.
My PS5 has a white light but no picture. Is that a power fault?
No. If the light comes on and stays on but nothing appears on the TV, the console has power. That's usually the HDMI port, which is a different repair.
Will I lose my games and saves?
Not from a power supply or board repair. They don't touch your storage. The only time data is at risk is a software fault that needs a full reinstall, and I won't do that without your permission.
Did a power cut cause it?
It can. A surge or a power cut can damage the power supply, and sometimes the board's power circuit. A power cut during a system update can also corrupt the software. My guide to a PS5 that died after a power cut, below, explains what usually fails.

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About this service

How does your mail-in repair service work?
Three steps: book and pay for your repair online, post your item to me using the packing instructions I email you, and I repair it, test it, and send it back tracked. You'll get updates as it moves through each stage.
What is your no-fix-no-fee promise?
Payment is taken upfront at booking. If I can't fix your item, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you. Assessment bookings work differently: the £4.99 covers return postage and comes off the repair if you go ahead, but isn't refunded if you decide not to or it can't be repaired.
Do your repairs come with a warranty?
Yes. Every repair carries a 12-month workmanship warranty against the same fault returning. If it does, I'll put it right.
How long will my repair take?
Most repairs are completed within 3-6 working days of arrival, then posted back by tracked post. If a part needs ordering, I'll tell you as soon as I've diagnosed it and give you a realistic date. Diagnostic-led jobs take a little longer if I'm waiting on your approval of a quote.
How do I package my item safely to post it?
I send clear packing guidance when you book. In short: wrap the item well, use plenty of padding, and a sturdy box — the return leg is insured and tracked, and good packing on the way in protects your item too.
Where do I send my item?
Your postage address is included in the confirmation email after you book — you don't post anything until you've booked, so your item is always matched to your order.
Do you cover the whole UK?
Yes — I run a mail-in repair service, so you can send your item from anywhere in the UK. There's nothing local you need to find.
What if my item turns out to be unrepairable?
I'll tell you honestly and, where the fault allows, offer an alternative. If I can't fix it, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you.