PW

Paul Walsh

Founder and repair technician

I'm Paul Walsh, and I run The Repair Works on my own. Every repair that comes in is diagnosed, fixed, tested and packed by me personally, on my own bench.

I've been repairing electronics for over 25 years. Before The Repair Works I built, ran and sold getitrepaired.co.uk, a mobile phone and tablet repair business, and later founded and sold WeBuyTek, a phone trade-in company. So I've seen the repair and recommerce trade from both sides of the counter.

The articles on this site come from hands-on repair work: the faults these devices are known for, what's worth repairing and what honestly isn't, and when you're better off going back to the manufacturer. If I can't fix something, or it isn't worth your money, I'd rather tell you before you post it.

Every mains appliance that leaves here is PAT tested, and every repair carries a 12-month workmanship warranty.

Articles by Paul Walsh

Robot vacuum turned over on a workbench with its cover removed
Robot vacuums
Is It Worth Repairing a Robot Vacuum? How to Decide (UK)
A robot vacuum can cost as much as a laptop, so replacing it at the first fault is expensive. Here's how to decide whether yours i...
4 min read · 25 Sep 2026
PS5 on a TV unit with a warning on screen that the console is too hot
PlayStation
PS5 Overheating or Too Hot Warning? What to Check Before You Pay for a Repair
A PS5 that runs hot doesn't always need a repair. Here are the free checks to work through first, and the signs that the problem i...
7 min read · 25 Sep 2026
PS5 cooling fan removed from the console showing dust on the blades
PlayStation
PS5 Fan Loud? What's Normal, What's Not, and How to Quieten It
A PS5 fan gets louder in demanding games, and that's normal. A fan that roars in the menus, rattles or grinds isn't. Here's how to...
6 min read · 25 Sep 2026
PS5 console with its power light off in front of a blank TV screen
PlayStation
PS5 Turning Off by Itself? How to Tell Overheating From a Power Fault
A PS5 that switches itself off can be overheating, but it can also be a power fault, a TV setting or a bad cable. Here's how to te...
5 min read · 25 Sep 2026
PS5 processor with its liquid metal and foam seal visible after the heatsink has been removed
PlayStation
PS5 Liquid Metal Explained: Does It Leak, Dry Out, or Need Replacing?
The PS5 cools its processor with liquid metal, not paste, and there's a lot of worry about it online. Here's how it works, what re...
5 min read · 25 Sep 2026
PS5 with its side cover removed and a vacuum nozzle at the dust catcher holes
PlayStation
How to Clean a PS5 Safely: Vents, Dust Catchers, and When It Needs Opening
You can do a lot to keep a PS5 clean without opening it. Here's how to clean the vents and dust catchers safely, what never to use...
5 min read · 25 Sep 2026
PS5 on a repair bench with the fan and heatsink removed for cleaning
PlayStation
PS5 Overheating Repair Cost in the UK: What a Clean and Liquid Metal Service Should Cost
PS5 overheating repairs vary in price, and even more in what's included. Here's what a fair price looks like in the UK, and the qu...
5 min read · 25 Sep 2026
KitchenAid Artisan kettle base opened on the repair bench showing the Strix connector
Repair advice
KitchenAid Kettle Crackling at the Base? What I Found Inside Mine
My KitchenAid Artisan kettle started crackling on its base. It wasn't a broken part, it was carbon on the contacts. Here's what I...
5 min read · 24 Sep 2026
PS5 console with a game disc half inserted and an unable to read disc message on the TV
PlayStation
PS5 Unable to Read Disc? What to Check Before You Pay for a Repair
An "unable to read disc" message doesn't always mean a broken drive. Here are the free checks to work through first, and the signs...
4 min read · 24 Sep 2026
Original PS5 disc drive removed from the console showing its control board
PlayStation
Can You Replace a PS5 Disc Drive? Why the Original PS5 Is Different
Swapping a PS5 disc drive sounds simple, but the original PS5's drive is paired to its mainboard. Here's how pairing works on ever...
4 min read · 24 Sep 2026
PS5 Slim with its detachable disc drive unclipped from the console
PlayStation
PS5 Slim or Pro Disc Drive Not Working? Why a New Sony Drive Is Usually the Answer
On the PS5 Slim and Pro, the disc drive is a separate unit, and that changes the answer. Here's what to check, and why a new Sony...
4 min read · 24 Sep 2026
Original PS5 console with a disc being inserted into the drive
PlayStation
PS5 Disc Drive Grinding or Clicking? Normal Noises vs Real Faults
Not every noise from a PS5 disc drive is a fault. Here's how to tell normal start-up and spinning sounds from the grinding and cli...
4 min read · 24 Sep 2026

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