PW

Paul Walsh

Founder and repair technician

I'm Paul Walsh, and I run The Repair Works on my own. Every repair that comes in is diagnosed, fixed, tested and packed by me personally, on my own bench.

I've been repairing electronics for over 25 years. Before The Repair Works I built, ran and sold getitrepaired.co.uk, a mobile phone and tablet repair business, and later founded and sold WeBuyTek, a phone trade-in company. So I've seen the repair and recommerce trade from both sides of the counter.

The articles on this site come from hands-on repair work: the faults these devices are known for, what's worth repairing and what honestly isn't, and when you're better off going back to the manufacturer. If I can't fix something, or it isn't worth your money, I'd rather tell you before you post it.

Every mains appliance that leaves here is PAT tested, and every repair carries a 12-month workmanship warranty.

Articles by Paul Walsh

Close-up of the disc slot on an Xbox Series X
Xbox
Xbox Series X Disc Stuck, Won't Eject or Grinding? What to Try, and What Not to Force
A stuck disc or a grinding drive is worrying, but the disc can usually come out undamaged. Here's what to try first, what never to...
3 min read · 25 Sep 2026
Xbox Series X disc drive with its control board visible
Xbox
Can You Replace an Xbox Series X Disc Drive? Why the Drive Board Matters
Swapping an Xbox Series X disc drive sounds simple, but the drive's board is paired to the console. Here's what that means, and ho...
3 min read · 25 Sep 2026
Xbox Series X on a repair bench with its disc drive opened
Xbox
Xbox Series X Disc Drive Repair Cost in the UK: What You Should Pay
Xbox Series X disc drive repairs vary widely in price and in what's included. Here's what a fair price looks like in the UK, and w...
3 min read · 25 Sep 2026
Genuine replacement fan for an Xbox Series X
Xbox
Xbox Series X|S Fan Replacement: Signs Your Fan Is Failing, and What It Costs
Most loud Xbox fans only need cleaning. A few are genuinely worn out. Here's how to tell the difference, and what a fan replacemen...
3 min read · 25 Sep 2026
Controller charging cable plugged into the front USB port of an Xbox Series X
Xbox
Xbox Series X|S USB Port Not Working? What to Check, and When It's Damaged
A USB port that stops working isn't always broken. Here's how to rule out the cable, the device and the setup, and how to tell whe...
3 min read · 25 Sep 2026
Xbox Series X switched on next to a TV showing no signal
Xbox
Xbox Series X|S No Signal or Black Screen? What to Check Before You Pay for a Repair
An Xbox with no picture isn't always a broken HDMI port. Here are the free checks to try first, including the low-resolution start...
4 min read · 25 Sep 2026
Close-up of an Xbox Series X board showing the HDMI port and the chip behind it
Xbox
Xbox Series X|S HDMI Port or HDMI Chip? How to Tell Which Has Failed
An Xbox with no picture usually has a damaged HDMI port, but sometimes it's the chip behind it. Here's how they differ, and why it...
4 min read · 25 Sep 2026
Back of an Xbox Series X with an HDMI cable plugged in with slack
Xbox
How to Protect Your Xbox Series X|S HDMI Port From Damage
A damaged HDMI port is one of the most common Xbox faults, and one of the most avoidable. Here's how to set up your console so the...
4 min read · 25 Sep 2026
Xbox Series X on a repair bench with its HDMI port area exposed
Xbox
Xbox Series X|S HDMI Port Repair Cost in the UK: What You Should Pay
Xbox HDMI port repairs range widely in price and in what's included. Here's what a fair price looks like in the UK, and what to ch...
3 min read · 25 Sep 2026
Xbox Series X standing upright on a TV unit
Xbox
Xbox Series X|S Overheating? What to Check Before You Pay for a Repair
The Xbox Series X|S is designed to run cool, so heat problems usually have a cause you can find. Here are the free checks first, a...
4 min read · 25 Sep 2026
Top vent of an Xbox Series X
Xbox
Xbox Series X|S Fan Loud? What's Normal, What's Not, and How to Quieten It
The Xbox Series X|S should be one of the quietest consoles you've owned. If yours isn't any more, here's how to tell dust from a w...
4 min read · 25 Sep 2026
Vacuum brush attachment cleaning the top vent of an Xbox Series X
Xbox
How to Clean an Xbox Series X|S Safely: Vents, Dust and When It Needs Opening
Dust is the main reason an Xbox gets loud and hot. Here's how to clean the outside and vents safely, what never to use, and when i...
4 min read · 25 Sep 2026

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