PW

Paul Walsh

Founder and repair technician

I'm Paul Walsh, and I run The Repair Works on my own. Every repair that comes in is diagnosed, fixed, tested and packed by me personally, on my own bench.

I've been repairing electronics for over 25 years. Before The Repair Works I built, ran and sold getitrepaired.co.uk, a mobile phone and tablet repair business, and later founded and sold WeBuyTek, a phone trade-in company. So I've seen the repair and recommerce trade from both sides of the counter.

The articles on this site come from hands-on repair work: the faults these devices are known for, what's worth repairing and what honestly isn't, and when you're better off going back to the manufacturer. If I can't fix something, or it isn't worth your money, I'd rather tell you before you post it.

Every mains appliance that leaves here is PAT tested, and every repair carries a 12-month workmanship warranty.

Articles by Paul Walsh

Close-up of the disc slot on an original PS5
PlayStation
PS5 Disc Stuck or Won't Eject? What to Try (and What Not to Force)
A disc stuck in a PS5 is worrying, but it can usually come out without damage. Here's what to try first, what never to force, and...
4 min read · 24 Sep 2026
Original PS5 on a repair bench with the disc drive opened
PlayStation
PS5 Disc Drive Repair Cost in the UK: What You Should Pay in 2026
PS5 disc drive repairs vary in price and in what's included, and the right answer depends on your model. Here's what a fair price...
4 min read · 24 Sep 2026
TV showing a no signal message with a PS5 powered on beside it
PlayStation
PS5 No Signal? What to Check Before You Assume the Worst
A PS5 that powers on but shows "no signal" isn't always broken. Here are the free checks to work through first, and the signs that...
6 min read · 23 Sep 2026
PS5 console on a repair bench with its HDMI port being replaced
PlayStation
PS5 HDMI Port Repair Cost in the UK: What You Should Pay and Why
PS5 HDMI port repairs in the UK vary a lot in price and in what's included. Here's what a fair price looks like, and what can push...
5 min read · 23 Sep 2026
Close-up of a PS5 mainboard showing the HDMI port and surrounding components
PlayStation
PS5 HDMI Port or HDMI Chip? How to Tell Which Has Failed
Two different faults give a PS5 exactly the same "no signal" symptom. Here's how the HDMI port and the HDMI chip differ, and what...
4 min read · 23 Sep 2026
Torch shining into the HDMI port on the back of a PS5 to check for bent pins
PlayStation
How to Tell If Your PS5 HDMI Port Is Damaged
A few minutes with a torch can tell you a lot about your PS5's HDMI port. Here's exactly what to look for, and the symptoms that p...
5 min read · 23 Sep 2026
PS5 console with its light on next to a TV showing a black screen
PlayStation
PS5 Turns On but Black Screen? What It Means and How to Fix It
A PS5 that turns on but shows a black screen can have a few different faults. Here's how to tell which one you've got, and what fi...
5 min read · 23 Sep 2026
PS5 Slim and PS5 Pro consoles side by side showing their rear ports
PlayStation
PS5 Slim and PS5 Pro HDMI Port Repair: What's Different and What Isn't
The PS5 Slim and PS5 Pro are built differently inside from the original PS5. Here's what that means for an HDMI port repair, and w...
5 min read · 23 Sep 2026
PS5 with a neatly routed HDMI cable and plenty of slack behind a TV cabinet
PlayStation
How to Protect Your PS5 HDMI Port (and Avoid Paying for a Repair)
Almost every damaged PS5 HDMI port I repair could have been avoided. Here are the simple habits and setup changes that protect you...
5 min read · 23 Sep 2026
PS5 console being packed into a padded cardboard box for posting
PlayStation
How to Pack a PS5 for Posting So It Arrives Safely
A PS5 is heavy and valuable, and packing matters. Here's exactly how to pack one for posting, what to include, and what to leave a...
4 min read · 23 Sep 2026
PS5 DualSense controller plugged into a USB-C cable that isn't charging
PlayStation
PS5 Controller Not Charging? How to Tell If It's the Cable, Port or Battery
A PS5 controller that won't charge usually comes down to one of three things. Here's how to work out which, starting with the free...
5 min read · 23 Sep 2026
PS5 DualSense controller showing a low battery warning on screen
PlayStation
Why Your PS5 Controller Battery Drains So Fast (and What Actually Fixes It)
The DualSense has never had a long battery life, and it gets worse with age. Here's what drains it, the settings that help, and wh...
4 min read · 23 Sep 2026

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