Samsung Galaxy A32 Repair

From £39

No fix, no fee · 12-month warranty · Insured, tracked returns

Signs your Galaxy A32 needs a repair

  • Cracked glass, lines or patches on the screen (A32 5G)
  • Battery flat by the afternoon, or switching off with charge showing
  • Charger loose, or charging on and off
  • Headphones or the microphone not working
  • Cracked or split back cover

A Samsung Galaxy A32 5G screen replacement costs £79 by post, with a genuine Samsung screen and a 12-month warranty. On both the A32 5G and the 4G A32, a battery is £49, a charging port £49 and a back cover £39. Samsung's own recommended price for an A32 5G screen is £124, and £79 for a battery. I don't replace screens on the 4G A32, and the screen section below explains why.

The two Galaxy A32s share a name and not much else. The A32 5G, launched in the UK in February 2021 at £249, has a 6.5-inch LCD screen and the fingerprint reader in the power key. The 4G Galaxy A32 has a 6.4-inch Super AMOLED screen with the fingerprint reader underneath it. Both have a 5,000mAh battery, a glossy plastic back and a headphone jack.

Which Galaxy A32 do I have?

Go to Settings > About phone and check the model number. SM-A326B is the Galaxy A32 5G, the version Samsung sold in the UK. SM-A325F is the 4G Galaxy A32, which mostly reached the UK as an import. They take different screens, batteries and charging boards, so I'll ask for the model number when you book, along with your phone's colour for a back cover. This guide shows where to find it.

Galaxy A32 screen replacement

On the A32 5G, the screen is an LCD panel bonded to the glass, and the fingerprint reader is in the power key, so a new screen doesn't affect it. After a drop you might see cracked glass with a working picture, black patches, coloured lines, or a black screen while the phone still rings. I fit a genuine Samsung screen, supplied as a service part already fitted in its frame, and test touch, the display, the front camera, the earpiece, the proximity sensor and the fingerprint reader before it goes back. It's £79, against Samsung's recommended £124. This guide explains how to tell a genuine screen from a copy.

On the 4G A32, the fingerprint reader is an optical sensor under the AMOLED screen, and it reads your fingerprint through the display. After a new screen, that kind of sensor needs calibrating with Samsung's own equipment, and the 4G A32 isn't part of Samsung's Self-Repair programme, so that calibration isn't available to independent repairers. I'd rather tell you now than send your phone back with a fingerprint reader that may not work, so I don't replace 4G A32 screens. Samsung's UK screen price list doesn't include the 4G A32, so ask any repairer whether they can calibrate the fingerprint reader before you book. This guide explains the fingerprint problem.

Galaxy A32 battery replacement

Most A32s have been in daily use since 2021, and a battery that age holds well under what it did. The signs are a phone that needs charging twice a day, switches off at 20% or 30%, or gets warm on the charger. You can check its condition in Samsung Members under Support > Phone diagnostics > Battery status. This guide explains the result.

On the A32 5G the back is glued on, and the battery underneath is held with strong adhesive. I warm the back until the adhesive releases, lift it off, ease the battery out without bending it, fit a genuine Samsung 5,000mAh battery and reseal the back with new adhesive. The 4G A32 takes a different battery, and I fit the right one for your model. Charging is tested before the phone goes back, and on the 4G A32 I check the fingerprint reader too; a battery job doesn't disturb the screen or the sensor. It's £49, against Samsung's £79.

A new battery restores battery life. It won't make an older A32 feel quicker, because lag is usually storage, apps or software. This guide to fast battery drain helps you tell which you've got.

Galaxy A32 charging port repair

On both A32 versions, the USB-C port sits on a small charging board at the bottom of the phone, and that board also carries the headphone jack and the microphone. A genuine replacement board fixes a worn or loose port, and also a dead headphone jack or a microphone callers can't hear, when the fault is on that board. The 4G and 5G boards are different parts.

Try another cable and plug first, and check the port for packed lint with a torch. This checklist for a Galaxy A that won't charge goes through the rest. If it still won't charge reliably, the charging port repair is £49 on either version, and I test charging, the headphone jack, the microphone and a data connection before it goes back.

Galaxy A32 back cover replacement

Both A32s have a glossy plastic back that looks like glass. It won't shatter, but it scratches, cracks at the corners and splits around the camera. I replace it with a genuine Samsung back cover in your phone's colour and seal it with new adhesive. It's £39. Neither version has a water-resistance rating.

Is it worth repairing a Galaxy A32?

For a battery, a port or a back, often yes, if you're happy with the phone. Samsung ended security updates for both A32 versions in 2025, so the phone no longer gets fixes for new security threats. It still works, and a £49 repair costs a fraction of a replacement. A £79 screen on the A32 5G is a bigger decision on a phone this age, so compare it with a newer budget phone first. This guide explains what the end of updates means, and this one weighs up every model.

Samsung Galaxy A32 Repair

Frequently asked questions

How much does a Galaxy A32 screen replacement cost?
£79 by post on the A32 5G, with a genuine Samsung screen and a 12-month warranty. Samsung's own recommended price is £124. I don't replace screens on the 4G A32.
Why can't you replace the screen on my 4G A32?
Its fingerprint reader sits under the screen and needs calibrating with Samsung's equipment after a new screen. That isn't available to independent repairers for the 4G A32, and I won't return a phone with a fingerprint reader that may not work. Batteries, charging ports and backs are all fine to book.
How do I tell the A32 and A32 5G apart?
Check Settings > About phone. SM-A326B is the A32 5G, SM-A325F is the 4G A32. The 4G has its fingerprint reader under the screen; the 5G has it in the power key.
My A32's headphone jack stopped working. Can you fix it?
Usually. On both versions the headphone jack is on the same board as the charging port and microphone, so the charging port repair replaces all three.
Does the A32 still get updates?
No. Samsung ended security updates for both A32 versions in 2025. The phone still works, but it no longer receives fixes for new security threats.
My phone's back is lifting. What should I do?
Stop charging it and contact me before posting it. A back that's lifting is often caused by a swollen battery, which needs handling carefully.

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About this service

How does your mail-in repair service work?
Three steps: book and pay for your repair online, post your item to me using the packing instructions I email you, and I repair it, test it, and send it back tracked. You'll get updates as it moves through each stage.
What is your no-fix-no-fee promise?
Payment is taken upfront at booking. If I can't fix your item, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you. Assessment bookings work differently: the £4.99 covers return postage and comes off the repair if you go ahead, but isn't refunded if you decide not to or it can't be repaired.
Do your repairs come with a warranty?
Yes. Every repair carries a 12-month workmanship warranty against the same fault returning. If it does, I'll put it right.
How long will my repair take?
Most repairs are completed within 1-3 working days of arrival, then posted back by tracked post. If a part needs ordering, I'll tell you as soon as I've diagnosed it and give you a realistic date. Diagnostic-led jobs take a little longer if I'm waiting on your approval of a quote.
How do I package my item safely to post it?
I send clear packing guidance when you book. In short: wrap the item well, use plenty of padding, and a sturdy box — the return leg is insured and tracked, and good packing on the way in protects your item too.
Where do I send my item?
Your postage address is included in the confirmation email after you book — you don't post anything until you've booked, so your item is always matched to your order.
Do you cover the whole UK?
Yes — I run a mail-in repair service, so you can send your item from anywhere in the UK. There's nothing local you need to find.
What if my item turns out to be unrepairable?
I'll tell you honestly and, where the fault allows, offer an alternative. If I can't fix it, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you.