Nintendo Switch Screen Replacement

£85

No fix, no fee · 12-month warranty · Insured, tracked returns

Signs you need this repair

  • Cracked or shattered glass
  • Lines, patches or bleeding colour on the display
  • Black screen while sound still plays
  • Touch not responding, or responding in the wrong place
  • Flickering or dim areas on the display

A dropped Switch or something heavy on the console is usually all it takes. The original Switch has a glass touch layer over an LCD panel, and depending on the damage the glass, the display or both can fail. Sometimes the screen looks fine but the touch layer stops responding, or the picture goes but sound keeps playing.

I open the console, remove the damaged screen, fit a quality replacement panel and test the display and touch before it goes back. It's £85 for the original Switch, both the launch model (HAC-001, serial starting XA) and the 2019 revised model (HAC-001(-01), serial starting XK). The OLED has a different, dearer panel and its own Switch OLED screen replacement page. The Lite has its own page too.

Nintendo treats a broken screen as accidental damage, so it's always out of warranty. Its capped out-of-warranty price for the Switch is £120, and that price applies when the console is swapped for a replacement or re-manufactured unit. Save data lives on the console's internal storage, so a swapped console comes back without it unless your saves were backed up. I repair your own console and send it back.

Even so, back up what you can before posting; this guide explains how to back up Switch saves. If the screen is lifting because the back is bulging, that's likely a swollen battery. Stop using it and get in touch before posting anything, as a swollen lithium battery can't go through Royal Mail. This guide to Switch screen repair costs compares the options in more detail.

Nintendo Switch Screen Replacement

Frequently asked questions

How do I know if I have the original Switch or the OLED?
Check the model number on the back. The original is HAC-001 or HAC-001(-01). The OLED is HEG-001, with a serial starting XT.
The glass is cracked but the picture still works. Should I repair it now?
Cracks tend to spread, and pressure on broken glass can damage the display underneath. Repairing it sooner keeps the job to the screen alone.
Do I need to send the Joy-Con and dock?
No. Send the console only, with the game card and microSD card removed.

Related repairs

About this service

How does your mail-in repair service work?
Three steps: book and pay for your repair online, post your item to me using the packing instructions I email you, and I repair it, test it, and send it back tracked. You'll get updates as it moves through each stage.
What is your no-fix-no-fee promise?
Payment is taken upfront at booking. If I can't fix your item, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you. Assessment bookings work differently: the £4.99 covers return postage and comes off the repair if you go ahead, but isn't refunded if you decide not to or it can't be repaired.
Do your repairs come with a warranty?
Yes. Every repair carries a 12-month workmanship warranty against the same fault returning. If it does, I'll put it right.
How long will my repair take?
Most repairs are completed within 3-6 working days of arrival, then posted back by tracked post. If a part needs ordering, I'll tell you as soon as I've diagnosed it and give you a realistic date. Diagnostic-led jobs take a little longer if I'm waiting on your approval of a quote.
How do I package my item safely to post it?
I send clear packing guidance when you book. In short: wrap the item well, use plenty of padding, and a sturdy box — the return leg is insured and tracked, and good packing on the way in protects your item too.
Where do I send my item?
Your postage address is included in the confirmation email after you book — you don't post anything until you've booked, so your item is always matched to your order.
Do you cover the whole UK?
Yes — I run a mail-in repair service, so you can send your item from anywhere in the UK. There's nothing local you need to find.
What if my item turns out to be unrepairable?
I'll tell you honestly and, where the fault allows, offer an alternative. If I can't fix it, there's no repair fee — I refund what you paid, less £4.99 return postage to send it back to you.