There's a particular kind of frustration in discovering your GHDs have stopped working just after the warranty ran out. Maybe you've contacted GHD and been told it's no longer covered; maybe you already know the warranty's long gone. Either way, the question is the same: now what? The good news is that being out of warranty doesn't mean buying a new pair — it just means the sensible option is an independent repair, and that's often better value than the warranty ever was.
I've been repairing electronics for over 25 years, so here's a clear rundown of your options once the warranty's expired.
First — what "out of warranty" actually means for you
GHD straighteners come with a two-year warranty from the date of purchase. Once that's up, GHD won't replace them free of charge, and they don't operate a repair service, so going back to them at that point usually means being pointed towards a new pair. That's the wall most people hit, and it's why "my GHD is out of warranty" so often turns into "do I just have to replace them?"
You don't. Out of warranty simply means the repair is now down to you to arrange — and arranging an independent repair is straightforward, cheap, and comes with its own warranty.
Your three options (and which makes sense)
Option 1: Buy a new pair
The most expensive option, and usually the least sensible for a straightener with a single fixable fault. A new pair costs £100–£180+, when the one you own has probably just lost a £5 component. Unless your straighteners are genuinely beyond repair, this is throwing away a good pair — and a lot of money — unnecessarily.
Option 2: Check your rights with the retailer
If they're a few years old and haven't been damaged, you may still have a claim against the shop you bought them from. Under the Consumer Rights Act, goods have to last a reasonable length of time, and claims against the retailer can be made for up to six years (five in Scotland), though the older they are, the harder that usually is. It's worth a polite email before you pay for anything, and how to get your GHDs repaired explains how it works.
Option 3: An independent repair (usually the best value)
This is where most out-of-warranty GHDs are best sorted. An independent specialist can fix the vast majority of faults — thermal fuses, cables, heater elements and so on — for a fraction of the cost of replacing them, and give you a fresh warranty on the work. For a straightener that's out of manufacturer warranty, this is almost always the sensible option: far cheaper than new, and properly warrantied.
What an independent repair gives you
With my service specifically, an out-of-warranty GHD repair is:
A flat £29 all-in for standard models (£39 for Gold, Max and Platinum+) — parts, labour, return postage and safety test included, with no hidden charges. (Full pricing is in my GHD repair cost guide.)
Backed by a fresh 12-month warranty on the work — so even though the manufacturer warranty's gone, your repair comes with a year's cover of its own against the same fault returning.
No fix, no fee: if I can't fix it, you don't pay for the repair. So there's no risk in finding out what's wrong.
PAT safety-tested before it comes back to you.
In other words, a repair effectively gives your out-of-warranty straighteners a new lease of life and a new warranty — often for less than you'd expect.
The one exception
The only out-of-warranty GHDs I can't fully repair are the round-button Eclipse and Platinum (S8T261) models, which are sealed and can't be repaired inside. If that's what you've got, an internal repair isn't possible, though a replacement cable can be fitted if the fault is the cable. For every other model, out of warranty is no barrier at all.
The bottom line
Out of warranty is not the dead end it feels like. It simply means the best option is usually an independent repair — cheaper than buying new, and covered by its own 12-month warranty and the no-fix-no-fee promise. There's no need to bin a good pair of straighteners just because the manufacturer's clock has run out.
If your GHDs are out of warranty and playing up, you can see all the GHD repairs I offer and book here — I'll send simple instructions for posting them in, confirm the exact price for your model, and get them back to you working as they should, with a fresh year's warranty behind them.
The Repair Works is an independent UK repair service, run by me, Paul — 25 years of hands-on repair experience, working by post for customers across the whole country. Not affiliated with or endorsed by GHD.
